Your Website Should be Booking Patients While You're in the Exam Room
Most independent practices aren’t losing patients because they can’t be found. They’re losing them between the search and the booking — on their own website.
We help chiropractic, physical therapy, dermatology, and cosmetic and plastic surgery practices find and fix exactly where that breakdown happens.
Rick personally reviews your site and emails results within 3 business days. If you want to walk through the findings together, that conversation is on Rick.
The one-page audit is free with no obligation
Medical practices invest heavily in getting found online. Most have no system for what happens after a patient lands on their site.
$92 vs $1
Healthcare organizations spend $92 getting visitors to their website for every $1 spent converting them.
Fetch & Funnel, 2025
3.6% → 20.4%
The median medical practice website converts 3.6% of visitors. Top-performing practices reach 20.4%.
First Page Sage / Socorro Marketing, 2025
60%
Of all healthcare searches happen on mobile — where most practice websites create the most friction.
ZealousWeb, 2025.
10x
Patients contacted within 5 minutes are 10x more likely to convert. Average practice response time: 47 hours.
InfluxMD, 2025
These aren’t industry-wide statistics. They are individual practice problems — and most of them are fixable.
RDM Consulting examines the seven areas where independent medical practices most consistently lose patient opportunities between the first online search and a booked appointment.
This Isn't Just an Emailed Report
I personally review every audit with you, then hand you a prioritized fix plan in plain language. I'm not here to replace your web designer. I'm here to show you exactly what to fix first and why, so you can hand it straight to them.
Your first audit clears the most obvious, costly leaks and usually recovers patient bookings that are already slipping away. But reaching the rates top performers hit isn't a one-time fix. It takes ongoing rounds of testing and refinement, and that's what the monthly program is for.
What a Premium Patient Conversion Audit Actually Reviews
Patients can tell what you do and who you help within the first few seconds of landing on your site
Your appointment and contact buttons are easy to find and compelling enough to click
Your site is easy to navigate and book from on a phone
Your review, credentials, and provider bios are visible where patients are making their decision
Your service pages answer the questions patients actually have before booking
Your contact and booking forms are simple enough that patients actually complete them
The path from "I'm interested" to "appointment booked" is clear and friction-free
These seven areas are part of a 12-category conversion review covering the full path from search to booked appointment.
Start With the Free Audit
The free audit identifies where your site is costing your practice patients. If a paid engagement makes sense, you get specific solutions for your top three problems, site health scores, a value-at-stake projection, and a sequenced roadmap showing exactly what to fix first.
For practices ready to go deeper, here is what each paid option covers.
Tier 1
Homepage + primary patient conversion path
SINGLE REVIEW
$1,200
1 patient conversion review
1 personal walkthrough with Rick
MONTHLY PROGRAM
3-month Implementation & Verification Loop
$1,000/month
3 patient conversion reviews over 90 days
3–4 personal walkthroughs with Rick
Mobile speed and usability analysis included
Tier 2
Homepage + up to 3 service or procedure pages
SINGLE REVIEW
$1,400
1 patient conversion review
1 personal walkthrough with Rick
$1,200/month
3 patient conversion reviews over 90 days
3–4 personal walkthroughs with Rick
Mobile speed and usability analysis included
Tier 3
Extended reviews — pricing based on the number of pages reviewed
Monthly program requires a 3-month service agreement, then converts to month-to-month but stays at the monthly rate.
MONTHLY PROGRAM
3-month Implementation & Verification Loop
Every practice is different and for this level of service, we have found we produce better results for the client when the scope and investment are determined together. We start with the free audit and build the engagement around what your practice actually needs.
Rick personally reviews your site and emails results within 3 business days. If you want to walk through the findings together, that conversation is on Rick.
The one-page audit is free with no obligation
